You’re not alone
Our team are available to help you help your study launched. We provide personal training for you and your team and monitor the Help Desk to respond quickly to your questions.
When you first log in one of our team will meet with you through an online screen sharing session to help you quickly learn how to build your surveys, create participant accounts and set up alert schedules.
Our team have had a lot of experience at using all of ilumivu systems to facilitate both research studies and intervention programs. They are available to help you with whatever you need to get your study launched. We also have extensive online written and video manuals detailing how to use the mEMA System